Privacy Policy

1. Introduction

This Privacy Policy explains how BookMOTGarage collects, uses and protects personal information when you use our website, mobile applications and related services.

BookMOTGarage is operated by DelaxNet Ltd, a company registered in England and Wales.

2. Information We Collect

Depending on how you use our platform, we may collect:

• Name
• Email address
• Telephone number
• Vehicle registration details
• Booking information
• Account information
• IP address
• Browser and device information

We only collect information that is necessary to operate our services and improve user experience.

3. How We Use Information

We use information to:

• Process bookings and enquiries
• Connect drivers with garages
• Provide customer support
• Send booking confirmations and updates
• Improve website functionality
• Monitor platform performance
• Comply with legal obligations

4. Sharing Information

We do not sell your personal information.

We may share information with:

• The garage selected by you for a booking
• Technology and hosting providers
• Payment providers (if applicable)
• Legal authorities where required by law

5. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

While we work hard to keep data secure, no online platform can guarantee absolute security.

6. Data Retention

We keep personal information only for as long as necessary to provide our services, comply with legal obligations and resolve disputes.

When information is no longer required, we will securely delete or anonymise it where appropriate.

7. Your Rights

Under UK data protection laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Request restriction of processing
• Request a copy of your personal data

Requests can be made by contacting us using the details below.

8. Cookies

BookMOTGarage uses cookies and similar technologies to improve website functionality, user experience and performance.

For more information, please see our Cookie Policy.

9. Third-Party Services

Our platform may contain links to third-party websites, services or resources.

We do not control these websites and are not responsible for their content, privacy practices or security.

Any information you provide to third-party websites is subject to their own privacy policies and terms.

10. Changes To This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page and become effective immediately upon publication.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

DelaxNet Ltd
Email: info@bookmotgarage.com
Website: www.bookmotgarage.com